Information about the Virginia Graeme Baker Pool & Spa Safety Act:

Virginia Graeme Baker Pool & Spa Safety Act

What do I do if there is a fecal accident in the pool?

Fecal contamination of pool or spa water can cause serious illness. Ingestion of contaminated water while swimming, inhalation of water vapor above the surface, and body contact through open wounds while swimming can result in the transmission of a variety of diseases.Fecal Contamination Prevention Policy
Immediately have the swimmers exit the water and then follow Four Seasons Pool Service, Inc., Fecal Removal and Treatment Guidelines.Fecal Removal and Treatment Guidelines

What if I get algae in my pool even when I have been maintaining perfect chemistry?


Phosphate Treatment

Why is my pool dirty after it is vacuumed?

The problem may be with the filter or the backwash valve (if equipped with one).   The problem varies with the type of filter you have.   If it's a D.E. filter you may have a damaged grid or if the cause is the backwash valve, you may be missing an O-ring on the valve stem assembly.  Give us a call and we can diagnose the problem for you.

Why is my pump making loud noises?

There are several reasons why this can be occurring.  The pump motor bearings are failing and the motor needs to be rebuilt or replaced.  There could be a partially blocked suction line causing pump noise in the way of cavitation.  The pump could also be oversized for the application causing the pump noise.  Give us a call and we can diagnose the problem for you.

How can I tell if my pool or spa is losing water?

A simple test can be done.  It's called a bucket test and takes only 24 hours to complete.

The bucket test helps determine if the unusual rate of water loss is due to a high evaporation rate or a possible leak. Use the following steps to determine if your pool is leaking.

1. Bring pool water to normal level.

2. Fill 5 gallon bucket with pool water about 3-4 inches from top.

3. Place bucket on first or second step of pool (preferably the second step without immersing it).

4. With marker or electrical tape, mark the water level on inside of bucket.

5. Shut off pump and mark pool level on outside of bucket.

6. Resume normal pump operation. Make sure auto/manual fill valve is off during test.

7. After 24 hours, compare the two levels. If the pool water (outside mark) goes down more than the inside water level, there may be a leak.

In case of rain, repeat the test.

Test is not valid after 24 hours.

Evaporation will occur at the same rate regardless of the area of water. A bucket will lose a quarter inch of water as fast as a swimming pool loses a quarter inch of water. If the pool is leaking, Four Seasons Pool Service can expertly determine if the leak is in the structure, plumbing, or accessories, and isolate the leak to minimize the required repair expense.

How can I go green and save on energy costs with my pool equipment? 

Installation of a variable speed pump can save you up to 50% of your energy costs per year.

Another way is installing LED lighting for your underwater fixtures.  LED lighting can cut your energy costs by up to 70%.  Go here for more information.